Brokers are losing to ChatGPT. Here are 10 new AI rules of the road

The customer journey is beginning to shift as AI develops, new Inman contributor Roland Kampmeyer writes, even if we cannot yet fully assess the direction or speed of the changes.

Earning gratitude: 5 ways to move the needle in your business

When you show up for the people around you, you build trust, strengthen relationships and earn new opportunities, Amy Corr writes.

Zillow Flex class-action complaint now includes RICO allegations

A class-action complaint against Zillow over its Flex referral program has been expanded to include more plaintiffs, defendants and claims, including racketeering allegations.

Through the bathroom door: What 3D tours reveal about buyers today

The rooms that get the most attention online might surprise you, Troy Palmquist writes. Here’s what the data says about how we sell homes in 2025.