Stop telling agents what to say. Teach them how to talk instead

Troy Palmquist talks with Justin Benson, founder of Shilo AI, about how personalized, consistent coaching can make agents more effective.

Desperately seeking an AI bestie? How to protect your professional image from AI companion risks

Adopt these practices to harness the potential benefits of AI tools while proactively protecting your invaluable professional persona from the array of privacy and security dangers.

Be protective, proactive and prepared when working with celebrity clients

In Part 4 of her five-part series, Cara Ameer offers strategies for providing high-level care that's specific to the requirements of high-profile clients.

NAR notches a legal win after judge tosses ‘3-way agreement’ lawsuit

The judgment is good news for NAR, which is facing legal challenges in various states across the country over similar allegations that take issue with the three-way agreement.